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FAQ - Frequently Asked Questions

(click on questions to reveal the answers)

 

1. What is partsbigboss.in ?

partsbigboss.in is an online portal for buying automotive spare parts for all Indian passenger vehicles/cars. We are not just a market place between sellers and buyers. We ourselves have been involved in auto parts distribution for 25 years and now we have made the whole range of parts available online through partsbigboss.in. We want to provide access to quality parts to every car owner.

 

2. What kind of parts do you list?

We have an exhaustive list of spare parts available including body parts, engine parts, suspension parts, mirrors, lights, brake parts, cables, etc. We have a strong network of auto parts manufacturers/ partner brands which produce quality aftermarket parts for Indian cars. Some of our partner brands are OEM(Original Equipment Manufacturer) for original parts available with your car manufacturer.

 

3. I am skeptical about buying spare parts online, as I have never done it before? Is it safe to buy at partsbigboss.in?

Yes it is absolutely safe to buy parts at partsbigboss.in. We have tie ups with leading payment gateways for you to make safe and secure payments. As we maintain a stock of most of the products we list, we provide quick delivery of products. Most of the times, your product is shipped without any delay. We also have tie ups with leading courier companies which efficient delivery services at your doorstep.

 

4. Are these products from OEM(Original Equipment Manufacturer) or aftermarket?

We list both kinds of products and the same is mentioned in the product detail/description.

 

5. Will the aftermarket products fit properly in my car?

Yes! Aftermarket products are made with specifications of size, dimensions and operational functions as provided by the OEMs. They are compatible with the car they are meant for.

 

6. How do i find the right part for my car?

If you know the name of the part, you can use our search and advanced search feature. You can select your car make, model, year, and category of parts which will then provide you refined results. This can help you locate the right part in a few clicks.

If you are confused about the part you need, or can’t find what you are looking for, or for any other query that you may have, Call or email us with no hesitation. We will resolve your query at the earliest. Also, you can interact with our technical team via Live Chat and get immediate answers to your queries!

 

7. Do you have a return policy for a damaged or a faulty product?

Yes we provide returns for products received in a damaged or faulty condition. You can read our return policy.

 

8. How fast will I receive my product?

As we maintain a stock of most of the products we list, we provide quick delivery of products. Most of the times, your product is shipped without any delay. We also have tie ups with leading courier companies which efficient delivery services at your doorstep.

 

9. I am not sure about the product quality. How are the prices so low?

All of the brands that we list are market leaders in manufacturing aftermarket spare parts. Some them even supply to OEMs. Their products are made with strict regards to product specifications and quality guidelines.

We have a strong network of partner brands and have been associated with them for many years. That gives us access to the low pricing that these brands have to offer.